A bit about us
Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you're on our team, you're taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we'll give it right back. Sound pretty sweet? Then come join us!
Position Description
Trek Warranty Specialist build and maintain relationships with Trek's independent bicycle dealer customers and add value to our Customer Service department by demonstrating strong communication skills and excellent follow through. They partner with Inside Sales and Territory Managers, ensuring top-level customer service to dealers. A successful Warranty Specialist manages the warranty claims, technical inquiries, and customer service opportunities in his or her territory.
Position Responsibilities
Position Requirements
Trek Benefits:
Flexible and fun company culture
Competitive health care
PPO & HDHP medical plan options, Dental insurance, Vision insurance
Flexible Spending Accounts (FSA)
Free life insurance & optional term life insurance
Competitive vacation package
401(k) with match and Employee Stock Ownership Plans (ESOP)
12 weeks of maternity leave with 100% pay
Flexible holiday schedule - 10 company holidays
Tuition Reimbursement up to $15,000! (Undergraduate & Masters programs)
Employee discounts on all product
Deep partner retail discounts