Serving at the first point of contact for customers seeking technical assistance over the phone, email and through our ticketing system. Performing remote troubleshooting through diagnostic techniques and pertinent questions. Manage tickets assigned in a timely manner. Determine the best solution based on the issue and details provided by the customer. Develop/modifying K

The Customer Success Specialist (CSS) provides a vital link between Exact Sciences customers, the Sales team and other key support and commercial teams within Exact Sciences. The CSS is responsible for maintaining a high standard of service with their respective customer group and will work closely with the sales team to support customer activities which complement sales

Offering an opportunity to be part of a high performance team, enjoy exceptional benefits, and a supportive work life balance, the Gordon Flesch Company is an employer of choice throughout WI, IL, IN, IA and OH. The Gordon Flesch Company strives to recognize and appreciate our associate's commitment, creativity, and the results they deliver every day for our customers and

Who We Are We’re a software company. We make InformaCast and Visitor Aware a combination of great notification software and visitor management software and we sell it to people all over the world. Our employees, customers and partners love us. At Singlewire Software, we know what we do matters. Our customers tell us every day the difference our solutions make in the

Duties HAT IS THE SMAL BUSINESS SELF EMPLOYED (SBSE) DIVISION? A description of the business units can be found at Vacancies will be filled in the following specialty areas SBSE, Operations Support, Technology Solutions, Collection Systems and Projects The following are the duties of this position at the full working level. The work of this position requires ensuring the

Use sterile technique to propagate cell lines for inoculation onto biomanufacturing platforms. Techniques include, but are not limited to, thawing and freezing cell lines, cell counting, preparation of large scale cell cultures, harvest, and quality control testing of complex biological mixtures and reagents, etc. Strict adherence to Envigo Bioproduct's Standard Operating

The client requires Desktop Support staff to maintain a working knowledge of our internal computer system. The technician will be in charge of repairing and maintaining thousands of desktops, laptops and other PC devices. They will also be installing new PC's and laptops to replace end of life cycle equipment. The technician will be doing those tasks while maintaining inv

Wisconsin Public Media (), is seeking a full time Customer Relationship Management (CRM) Administrator to join a talented team and serve as the primary point of contact for the CRM for the division. The CRM Administrator will play a key role in managing and optimizing the systems to support our mission of delivering high quality content and engaging with our audience effe

At Getinge we have the passion to perform Join our diverse teams of passionate people and a career that allows you to develop both personally and professionally. At Getinge, our passion is to secure that every person and community have access to the best possible care, offering hospitals and life science institutions products and solutions that aim to improve clinical res

Wis Pak is actively seeking an IT Service Desk Analyst.As a team member of the internal IT Team, this position will be key in supporting the company with desktop/laptop, mobile devices, Office 365, collaboration tools, cloud based telephony tools, infrastructure, and much more. The ideal candidate will be hands on with excellent communication skills, have a positive can h

Serve as an advisor to Research and Development (R&D) on all aspects of product security, including threat modelling, risk management, and adherence to FDA cybersecurity guidelines and similar regulations. Lead cloud security architecture and risk assessing, ensuring robust risk assessment methodologies are applied to safeguard cloud based environments. Drive the integrat

of this position include, but are not limited to Actively diagnosing and responding to support tickets, incoming calls, emails, and walk up requests. Track and monitor the problem to ensure a timely resolution and follow up. Provide both in person support and support for remote team members. Training team members in the use of equipment, software, and building security. Su

We are looking for an exceptional Network Engineer to join our multi tenant hosting team. You'll be instrumental in deploying, operating, and scaling a high performance network that provides world class availability, performance, and security. With this position comes a host (pun intended) of interesting and challenging issues that will test your technical prowess and cal

The following job functions are typical of the position but are not all encompassing. Each person is expected to help, to the extent of their abilities, in carrying out whatever work is required to deliver a quality product within budget and on schedule. Responds to help desk needs in a timely and professional manner. Supports and maintains designated AEI offices' standar

of this position include, but are not limited to Actively diagnosing and responding to support tickets, incoming calls, emails, and walk up requests. Track and monitor the problem to ensure a timely resolution and follow up. Provide both in person support and support for remote team members. Training team members in the use of equipment, software, and building security. Su