PURPOSE: To create an innovative and fun family entertainment utilizing specialized skills and abilities to ensure a positive guest experience.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
* Entertain Crayola and Mall of America guests in a professional manner
* Provide outstanding internal and external guest service
* Support the Crayola brand's educational mission to use the arts as a tool for intellectual and emotional development of children
* Facilitate and perform the crayon manufacturing process & Cafe stage Shows to CE guests.
* Perform to highest standards and act appropriately for family audiences
* Ensure that the Crayola crayon materials are well stocked and in working order for next show.
* Safely operate machinery and learn to troubleshoot and make minor adjustments to ensure quality products are being produced.
* Contact Maintenance technician when mechanical assistance is required and inform supervisor of status.
* Facilitates art projects and activities with guests
* Assists in workshops, special events and outreach activities as needed
* Interacts with guests wearing Crayola mascot characters (Tip & Pip)
* Maintain cleanliness of work environments
* Regular, reliable and consistent attendance
* Cover other attraction locations as needed.
* Additional duties as assigned.
PREFERRED SKILLS, KNOWLEDGE AND ABILITIES:
* Must be at least 16 years of age.
* Excellent guest service and interpersonal skills
* Ability to engage guests, children and families in an upbeat, positive manner.
* Prior experience in a museum, educational setting, guest service center or family attraction helpful.
* Ability to communicate clearly and effectively with guests
* Represent Crayola Experience and Mall of America with highest degree of professionalism
* Able to work within the character costume, ie: not claustrophobic or overly sensitive to excessive heat.
PHYSICAL JOB REQUIREMENTS:
* Stand/move about -Frequently
* Kneel/crouch- Occasionally
* Reach at or above shoulder level - Frequently
* Reach at or below shoulder level - Frequently
* Handle/lift large items such as boxes or packages - Occasionally
* Bend/stoop/squat - Frequently
* Repetitive motion - Occasionally